Need help?
Frequently Asked Questions
Order
We currently ship to all EU, Schengen countries and UK. For Shipments out of this region, please contact us at info@mova-designs.com. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on your location. Our usual delivery time is 3-9 business days. Delivery details will be provided in your confirmation email.
Yes, if your order total is over €200, we offer free shipping.
Care and Repair
Within the Wardrobe in Motion, we recommend professional dry cleaning only, and removing any metal hardware before cleaning.
For a purchased MoVa Item, check the care instructions for that specific item on the product page
You can send us a photo of the damage via our contact form, and we'll help you with the repair.
responsibility
We produce exclusively in Portugal in small, trusted companies with fair labor practices. The companies all properly follow EU regulations. The facilities are regularly checked by us and we work in close contact with our partners.
We prioritise certified sustainable fabrics and high-quality deadstock materials.
We partner with Nouvelle Fibres Textiles, as they transform worn textiles into new raw materials, reducing waste and closing the loop.
circularity
Throughout our 20% Reclaim Program we take responsibility for the lifecycle of our garments and we operate within a closed loop system.
Our longterm goal is to offer the Wardrobe in Motion, which is a circular membership.
When your MoVa garment is at the end of its life cycle — either worn out or damaged beyond repair, you can contact us at info@mova-designs.com.
We take care of your return and make sure the garment is recycled in a proper way.
You will receive a 20% discount for your next purchase at MoVa.
You can contact us through our contact page or write us an e-mail at info@mova-designs.com ! We will be happy to assist you.